Just as the family automobile requires periodic service, so too, do today’s output devices, including printers, document feeders and finishers. To ensure peak printer performance and maximum device availability, two factors are essential: using genuine Original Equipment Manufacturer parts and expertise in determining exactly which parts need replacement. Providing dealers and self-repairers with genuine Lexmark parts and support is crucial, especially as unauthorized parts become increasingly common and cause more problems than they aim to prevent, because of high failure rates.  Read the full story here.