Lexmark T612 Laser Printer – Error Code 928 Service Erase Lamps

Start with checking the serial number label and look for the ‘B’. If it’s there, as I suspect it will be, you don’t have erase lamps. You’ll need to replace the High Voltage Power supply.

If the ‘B’ is missing from the label proceed to the Erase Lamp Service Check. Be sure to follow all of the instructions.

928 Error Code Service Erase Lamp

928 Erase Lamp Service Error Code

If you haven’t got a manual call a certified and/or experienced service provider. The jacks and plugs mentioned are pretty small and you can cause more problems if you slip and short something out (this is the voice of experience talking!)

As far as removing the High Voltage Power Supply goes, compare the price of parts and labor to printer replacement cost. I know there are medical and dental software packages that specify the T612 and T614 but a generic driver should accommodate a T630 as well. It has for our customers, anyway.

Good luck and I hope this helps.

Brian Ude is a certified printer technician with years of experience. Brian serves Western Office (www.western-office.com) in Billings, Montana.  If you have a question for Brian regarding this topic or have any other printer repair related questions or topics you would like more information on, please post a comment on this blog or send an email to maryp@marketpoint.com.

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