Toner Specks Running Down the Page Vertically


Toner-Speck-on-paperA common problem that I run into with HP Color LaserJet 3500, 3550, 3700 printers is toner specks running down the paper vertically. This problem is different than periodic dots that show up on the page at defined intervals, otherwise known as repetitive defects. With a repetitive defect, note the color of the dot and measure the distance between the dots. The service manual describes what internal roller is causing the problem and you can simply replace the appropriate part.

Random toner specks can be a little more difficult to diagnose. Continue reading

Printer Repair: 4 Tips on Buying the Printer Your Office Needs


Office Multifunction PrinterFrom our friends and fellow bloggers at Great Lakes Computer Corporation

So your printer just broke down, and you’re tired of having it repaired. Or maybe it’s old, and you know it’s time for a new one.

You can buy a cheap one that just gets you by, or you can get the deluxe powerhouse version that prints 20-50 pages per minute. How do you know which one you really need?

Here are some tips for making that decision