Going green: How Lexmark recycles your toner cartridges


Since 1991, Lexmark has offered its customers free and easy to use methods of recycling their empty toner cartridges through the Lexmark Cartridge Collection Program (LCCP). But what happens once Lexmark receives those cartridges?

To find out what the LCCP program offers customers and how it helps the environment, read the interview with Rob Burkholder, program manager of supplies sustainability for Lexmark.

What is the ideal life span for your devices?


Expiration-DateHistorically, businesses have purchased printers and used them until they expire, which can take 10 years or more in some cases (we know some of you still have Optra S devices from 1997 out there!). Yet, these same businesses are leasing other output devices, such as copiers and fax machines, and replacing them every three years. Why is there such a big difference in life-cycle strategy for such similar technologies?

Is it because copiers are thought to be inherently less reliable and require replacement much more frequently?  Traditional copiers may have been less reliable, but the migration to digital printing engines brings them into a class that is much closer to printers, simply with added scanning mechanics on top. For example, Lexmark’s multifunction printers (MFPs), which can be used as digital copiers, are built upon the same reliable engines as our award-winning printers. So, the reliability of the mechanics in the MFP is similar to the printers, which may be used for many years. With that in mind, the recommended life span should be similar between MFPs and printers.

Several years ago, Lexmark engaged in a study with a large corporation to determine how often it should replace its printers.  [Read the full article here]

Managed Print Services Can Improve Your Workflows


Enterprises of all kinds depend on all kinds of workflows to execute strategy. Yet much of the inefficiency inside organizations can be traced to their processes and workflows. And even when you realize the problem, you may hesitate to act because it seems too complicated or expensive to fix. That’s the stalemate IDC Group Vice President and General Manager Angele Boyd takes on in this Expert Series video. She suggests you may have a solution already in place.

Read more of this post on the Lexmark News Blog

Managed Print Services: Good for Your Workflow?


When businesses think about automating and optimizing workflows, how often is managed print services (MPS) part of the discussion? Not nearly enough, states Angele Boyd, IDC Group Vice President and General Manager for document solutions business.

“The smart MFPs that enable intelligent, advanced MPS infrastructure can also trigger workflows that have a whole set of other benefits—cost savings and even potential to drive the top line,” explains Boyd.

Go to Lexmark’s blog to Read more of this post.

Quality, Reliability and Consistency in Print: Understanding the True Cost of Non-Genuine Supplies


As a service company, your customers look to you for best practices when it comes to getting the most out of their printer investment.  As you know, toner is very important to the developing, transfer and fixing parts of the printing process. The quality of the toner going in is directly related to the print quality coming out and the total overall print costs. 

To provide an answer to the often asked questions about remanufactured/refilled and compatible toner cartridges … Are they safe for my printer? Why do they cost so much less?  Will they print just as many pages? Can they void the manufacturer’s warranty? … it’s important to first understand a bit about the different types of toner cartridges available.

Read more to get a complete understanding of the differences in the various types of toner available (genuine, remanufactured/refilled, and compatible), the effect of each on print quality, overall short- and long-term costs to your service business and to your customer, and the environmental impact of each type of toner (you may be surprised by the facts!).

Are You Getting The Most Out Of MPS, Or Just Getting By?


Companies sometimes go into managed print services (MPS) without realizing its full value. Many vendors talk about devices, device consolidation and simplified management, but that’s just part of what MPS can offer.

True MPS focuses on what helps your teams be more productive. It’s not about printers and click charges; it’s about your people and the information they need to do their jobs. Most workers just want to print what they need when they need it. They don’t want responsibility for all the things that go along with making that happen.

Go to Lexmark’s Blog to Learn more