Just as the family automobile requires periodic service, so too, do today’s output devices, including printers, document feeders and finishers. To ensure peak printer performance and maximum device availability, two factors are essential: using genuine Original Equipment Manufacturer parts and expertise in determining exactly which parts need replacement. Providing dealers and self-repairers with genuine Lexmark parts and support is crucial, especially as unauthorized parts become increasingly common and cause more problems than they aim to prevent, because of high failure rates. Read the full story here.
In today’s competitive office equipment market it’s vital to make the cost for repairs of equipment as low as possible to make it reasonable to fix vs. selling a new machine. Servicing a small to midsize machine is definitely more profitable then selling a new machine. Therefore, everybody is searching for parts and consumables that are high quality and sold at a low cost. Large manufactures are more interested in selling new machines with lower cartridge yields realizing that they will make their money selling consumables for the product vs. selling parts. If you try buying parts from most manufacturers you soon realize the parts, if available, cost half the value of the machine. In this article I will discuss the difference between the variety of parts and consumables that distributors are providing so when you decide to make a purchase you have a better understanding of what you are getting for your dollar. Continue Reading